This is what we do
Technology should fit your business, not the other way around. Our services are comprehensive and easy to customize.
We'll set you up. We'll keep you safe. We'll keep you going.
With our Managed IT Services, we stay ahead of your technology needs, so we know what you might need and when. Whether it's regular maintenance, or assisting you and your team with a critical project, we've got you covered. As your Managed Service Provider, we handle all technology needs including everyday IT support, platform migrations, mobile integration and major installations.
Comprehensive IT Support
- Apple & Windows Systems
- Servers & Storage
- Administration – User Onboarding and Offboarding
- Data Backup and Business Continuity
- Network Management
- Smart Office Technologies
- Vendor Management
Guaranteed Response Time
We are local, right here in New York City. When you call, we pick up. Our remote support gets you the results you need quickly and efficiently, and when the situation requires more, we simply head over to you.
Technology Planning and Consulting
We work as your technology experts. No matter the scope, we are able to pair you with the technology solutions that are perfectly matched with your business needs.
Implementation and Setups
Whether installing a new computer, migrating your email to a new solution, or moving your office to a new location, we roll up our sleeves and take care of it.
Inventory and Patch Management
We inventory and record all the components of your computer system. We monitor your network in real time to identify threats before they manifest, and we keep your systems up-to-date. We proactively ensure your systems are functioning optimally so you can run your business uninterrupted.
Protect, Identify, Respond.
From strategy through implementation, our experts provide security expertise and extend your existing capabilities to fill crucial gaps and provide real-world, threat-driven insight to security operations.
We understand that technology alone will not prevent malicious attacks. We employ a comprehensive suite of security services and procedures to actively protect customer networks, continually monitor and identify threats and to respond with both immediacy and urgency when necessary.
Advanced Threat Services
- Endpoint Threat Detection & Prevention
- Malware Detection & Prevention
- Email Security
- Incident Response & Remediation
- Vulnerability Management
- Managed Firewall
- IDS/IPS – Intrusion Detection and Intrusion Prevention Systems
- DLP – Data Loss Protection
- SIEM – Security Information and Event Management
- Policy Creation, Adherence and Compliance
Disaster Recovery and Business Continuity
- Data Protection and Recovery
- Contingency Planning and Procedure
Vulnerability Assessment and Testing Services
We make in-depth evaluations of your information security posture, indicating weaknesses as well as providing the appropriate mitigation procedures required to either eliminate those weaknesses or reduce them to an acceptable level of risk.
- Comprehensive Audit
- Asset Cataloging
- Identification of Security Vulnerabilities and Threat Potential
Adversarial Security Testing
- Penetration Testing
- Red Team Testing
- Social Engineering Testing
Cybersecurity Advisory Services
Our team of experts will help your organization to mitigate risk, meet regulatory compliance requirements and to extend your capabilities in an evolving threat landscape.
Controls & Compliance
- Audits and Attestation
- Controls Assessment
- PCI (Payment Card Industry)
- HIPAA (Health Insurance Portability and Accountability Act)
- GDPR (General Data Protection Regulation)
- ISO/IEC 27K Standards (International Organization for Standardization / International Electrotechnical Commission)
Program Development & Risk Management
- Policy Creation
- Outsourced CSO
Disaster Recovery and Business Continuity
- Audits and Reporting
- Planning and Policy Creation
When threats become disasters, our incident response team can respond quickly to mitigate damage, reduce impact on your business, remediate, recover and protect from repeat events.
- Emergency Incident Response
- Adversary Identification
- Incident Response Planning
Get the computing resources you need only when you need them. Build solutions faster. Eliminate capital expenditure. Cloud computing will transform your business operations for the better.
Cloud computing improves productivity. It allows for secure, effortless and immediate collaboration. Staff stay in sync in real time: data is up-to-date, software versions are consistent for your entire team. Staff are able to work from anywhere at any time.
Save Time and Money
Take advantage of robust, flexible and fully managed systems without having to purchase hardware, operating systems and software. Upgrades are built in to the service. Since all computing takes place remotely in the cloud, the requirements placed upon personal computers are diminished extending the life of your existing equipment. Moving to the cloud can save your business from large and cyclical capital expenditures.
Designed for your Business
Cyber City designs cloud solutions to meet the demands of your unique business needs. Whether you are looking to leverage the power of Google, AWS or Microsoft, or if you require a more private and custom cloud services environment, we will match you to the best solution for your business.
We also offer a unique Private Cloud environment that affords the greatest levels of customization while ensuring the highest levels of privacy and security.
Private Cloud Features Hosted Enterprise Users 3-20 10+ Anywhere Access Yes Yes Dedicated Servers Optional Yes Dedicated VLAN No Yes Offsite Backup Yes Yes Hosted Exchange Optional Optional Microsoft Office Optional Optional Custom Applications Optional Optional Real Time System Monitoring Yes Yes
Private Cloud Hosted
- I have 3-20 users
- I need to share data across multiple locations
- I want to leverage cloud features and functionality
Private Cloud Enterprise
- I have 10 or more users
- I require dedicated hardware resources
- I have strict compliance requirements
Our experience is broad. Our knowledge is deep.
We tackle projects of all shapes and sizes. When you need a team of experts to plan and/or implement technology solutions that are either beyond your in house capabilities or that simply require additional horsepower, we make it happen.
Apple & Windows Computer Installations
We are expert with both Apple and Windows solutions. Whether independent or in hybrid environments, we ensure optimal integration of systems into your business network, and we focus on results that provide the best user experience.
Ethernet & WIFI Installations
Networking is the heart and soul of what we do. We install Ethernet networks with great attention to detail and organization. Cabling should be invisble. Our WIFI implementations are informed and rely on years of experience with wireless technology. New York City buildings are notoriusly known for muting and disrupting connectivity. We are able to make sure you stay connected.
For many businesses, servers remain the cornerstone of the computer network. We expertly deploy systems to provide you with the exact services and solutions required by your business. Our knowledge and experience with Windows Servers, Active Directory, SQL Server and Exchange Server as well as with Apple Server solutions is exceptional. Whatever your business needs, we are able to install the solution that is right for you.
Cloud Implementations (O365, G Suite)
Moving your organization to a cloud solution provider is a challenging and even daunting project. We have helped many businesses retool their infrastructure to incorporate these burgeoning solutions. We help at every step from evaluation, to planning, migration and training. We can do all the heavy lifting or provide support for your team.
Our goal is to make data migration a simple process for you. We do all the planning and preparation. We test and we choreograph transitions to be seamless. Success is measured by your teams improved computing experience.
Mobility Device Management Solutions
Mobile devices are essential employee tools. Whether your organization provisions devices for your team or everyone brings their own device to work, we employ a variety of MDM solutions to corale the devices used for your business and to protect your business and your business data.
Electronics & E-Waste Recycling
Disposing of electronic waste must be done responsibly. The NYS Electronic Equipment Recycling and Reuse Act requires New York City consumers to recycle electronic waste, such as computers, computer peripherals, televisions, small scale servers, and small electronic equipment, etc., in an environmentally responsible manner. It is also critical to remove any and all business data from systems before they leave your premises. We help customers to ensure they are compliant and protected when it comes to disposing of their decommissioned equipment.
New Networks and Relocations
Starting a new business or moving your office to a new location? We help organizations every step of the way. We liaison with architects and contractors to ensure your build out is ready for the technologies you need and that no detail is forgotten. We provision services, organize transitions and keep your project on schedule.
Smart Office Integration and Automation
We install and integrate smart devices into office environments bringing automation and improved employee experiences to businesses. We install lighting and sound systems, security and cameras as well as voice activated solutions.